logo
ico
Local Customers

+91 99011 01136

ico
Global Customers

+91 90361 99650

ico
Send Us Mail

sales.u1@evidentlaserauto.com

Quality Standards

Home Quality Standards

Quality Policy

Exceeding Customer expectations

At EVIDENT, we are committed to delivering products and services that meet or exceed customer expectations in quality, reliability, and performance. We achieve this through :

  • Strict adherence to international quality standards,
  • Continuous process improvement and innovation,
  • Empowerment and training of our employees, and
  • Strong focus on customer satisfaction and on-time delivery.

We strive to maintain our reputation as a trusted global partner in engineering excellence.

QUALITY OBJECTIVES
  • Customer Satisfaction: Achieve and maintain a customer satisfaction rating of 95% or higher through consistent quality and service.
  • Zero Defect Goal: Reduce product rejections and customer complaints by continual improvement and root-cause elimination.
  • On-Time Delivery: Maintain ≥98% on-time delivery performance across all projects.
  • Employee Development: Conduct regular training programs to enhance employee skills and awareness of quality standards.
  • Supplier Quality: Ensure 100% supplier compliance with EVIDENT’s quality and delivery requirements.
  • Process Efficiency: Continuously optimize production processes to improve productivity and minimize waste.
Chat Now